What to model
Useful observations include conversion path, wait time, drop-off, demand response. Define assumptions before running a scenario and compare outcomes rather than treating one run as a prediction.
SIMULATION TOPIC
Explore customer journeys, demand, queues, choices and service outcomes under different conditions.
Useful observations include conversion path, wait time, drop-off, demand response. Define assumptions before running a scenario and compare outcomes rather than treating one run as a prediction.
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